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BrandBastion Lite

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BrandBastion Lite is an AI-powered social media management tool that helps businesses monitor and manage their social media conversations in one place. It simplifies comment management by analyzing sentiment, detecting spam and hate speech, and identifying messages that require a response from the brand. It covers platforms such as Facebook, Instagram, YouTube, Twitter, and TikTok. The tool allows businesses to hide harmful conversations automatically, engage faster by leveraging Intent Recognition, and analyze actionable insights from their conversations.

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About

BrandBastion Lite is a social media management tool that helps businesses monitor and manage all their social media conversations in one place. It simplifies comment management by analyzing sentiment, detecting spam and hate speech, and identifying the messages that require a response from your brand. The platform provides a unified inbox that consolidates all comments from posts, ads, and dynamic ads, making it easy to keep track of all social media conversations.

The AI-powered tool also enables businesses to moderate harmful conversations using AI, by automatically hiding unwanted and damaging comments. It can also turn on automated hiding for spam, offensive, inappropriate, and against-brand comments found by the AI. Additionally, the platform helps businesses engage faster by leveraging intent recognition. It highlights comments that need a response and allows businesses to use saved replies to be more time-efficient. It also enables businesses to assign comments to one or multiple people on their team.

BrandBastion Lite also offers analytics features, including sentiment analysis and content resonance analysis. It automatically assigns sentiment (positive, negative, neutral, or user tag) to all comments, and enables filtering of engagement by sentiment, campaigns, keywords, posts, language, etc. It also allows businesses to set up notifications for spikes in volume or keyword mentions and see which posts (paid & organic) are resonating better.

The platform supports several social media platforms, including Facebook, Instagram, YouTube, Twitter, and TikTok. It helps businesses keep their brand safe from harmful comments and spam, and saves time by automating comment moderation and analysis. Overall, BrandBastion Lite is a powerful social media management tool that simplifies comment management and enables businesses to engage with their audience more efficiently.

 

Pricing

BrandBastion Lite offers four pricing plans: Essential, Starter, Professional, and Advanced. The Essential plan costs $74 per month and includes 500 comments per month, 5 social profiles, sentiment analysis, intent recognition, spam/harmful detection, and auto-moderation. The Starter plan costs $208 per month and includes 2,000 comments per month, 10 social profiles, and 2 Twitter profiles. The Professional plan costs $416 per month and includes 5,000 comments per month, 20 social profiles, and 5 Twitter assets. The Advanced plan costs $665 per month and includes 10,000 comments per month, 40 social profiles, and 10 Twitter assets. All plans come with unlimited users, and sentiment analysis is not available for TikTok assets. The prices displayed are rounded and based on annual billing, with two months free. Custom plans for enterprises or agencies are available upon request.

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Release Date: 28 March 2023

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Frequently Asked Questions

What social media platforms does BrandBastion Lite support?

BrandBastion Lite supports Facebook, Instagram, YouTube, Twitter, and TikTok.

How does BrandBastion Lite help with comment management?

BrandBastion Lite uses AI to simplify comment management by analyzing sentiment, detecting spam and hate speech, and identifying the messages that require a response from your brand. You can monitor and manage all your social media conversations in one place and engage faster by leveraging intent recognition.

How does BrandBastion Lite help with comment moderation?

BrandBastion Lite automatically highlights harmful and unwanted comments and you can hide them with one click. You can also turn on automated hiding for spam, offensive, inappropriate, and against-brand comments found by the AI. Additionally, you can apply additional rules with keyword blockers.

How does BrandBastion Lite help with comment engagement?

BrandBastion Lite helps you find which comments need a reply in its unified inbox. The AI highlights comments that need your attention, and you can use saved replies to be more time-efficient. You can also assign comments to one or multiple people on your team.

How does BrandBastion Lite help with comment analysis?

BrandBastion Lite analyzes all comments and assigns sentiment automatically (positive, negative, neutral, or user tag). You can filter your engagement by sentiment, campaigns, keywords, posts, language, etc. and set up notifications for spikes in volume or keyword mentions. Additionally, you can see which posts (paid & organic) are resonating better.

Is a credit card required to start using BrandBastion Lite?

No, a credit card is not required to start using BrandBastion Lite. You can get started with a 2-minute setup for free.

What are the core features of BrandBastion Lite?

The core features of BrandBastion Lite include all conversations in one place, leveraging AI insights, utilizing powerful filters, setting up alerts, saving replies, and assigning conversations to team members.