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Freshdesk

Empowering Exceptional Customer Support

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About

Freshdesk is your ultimate solution for delivering outstanding customer support experiences without the burden of escalating costs. Trusted by over 60,000 businesses worldwide, Freshdesk empowers your support teams to provide timely and consistent assistance, regardless of your company’s scale.

With Freshdesk, managing customer tickets becomes a breeze. Whether you’re resolving small issues swiftly or tackling more complex challenges that span multiple teams and timeframes, Freshdesk offers the flexibility and tools to meet the evolving demands of modern customer service.

Automate repetitive tasks and workflows to boost agent productivity, engage with customers in real-time across various channels, and provide effortless self-service through AI-driven bots on messaging platforms like WhatsApp and SMS. Plus, simplify voice support for your agents with the built-in telephony feature, creating an intuitive all-in-one contact center solution.

Gain valuable insights into customer health metrics through proactive workflows, ensuring customer growth and retention with precision. Freshdesk’s comprehensive features and user-friendly interface have won accolades from product managers, customer care officers, and customer success executives alike.

Experience Freshdesk’s exceptional capabilities for yourself with a 21-day free trial, and witness how it transforms your customer support, elevates agent efficiency, and fosters long-lasting customer relationships, all while saving valuable time and resources.

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Release Date: 26 July 2023
Category:

Pricing

Free
FREE
Growth
$15.00
Per month
Pro
$49.00
Per month
Enterprise
$79.00
Per month

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